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Find out who to contact if you need help, support or information, or if you want to report domestic or sexual abuse.

Drug and Alcohol Treatment services in Nottingham City

Adult treatment for drugs and alcohol


Nottingham Recovery Network at The Wellbeing Hub


Who is the service for?

We are here to support anyone in Nottingham City who may be concerned about their own relationship with drugs and alcohol. We’re here to support those people who know that

something has to change, but who aren’t sure of how to make that change a reality.  We are also here to provide advice and guidance to friends, family members, GPs and other third parties who are

concerned about the wellbeing of somebody else.

How they work?

We provide a single support hub for people wanting help or advice about alcohol and drugs. We’re available on-line, in person, or over the phone.

People can walk in, refer themselves or be referred by other services.

Our expert staff will then:

  • Complete a comprehensive assessment of their needs
  • Support them through appropriate treatment
  • Support them after any treatment(s) to maintain their recovery
  • Offer them opportunities to learn and develop.

Our aim is to guide people through a network of support and treatment opportunities that are right for them.


How to refer: to ask for our help

There are three main ways that people can ask for help or learn more about our work. People can either refer themselves to the service or be referred by a third party such as a doctor or a support worker.


Visitors to our website can ask directly for support in confidence, and will also find links to a range of useful resources. -to-face at our drop in location:

By speaking to us on the phone:

Telephone: 0800 066 5362 or 0115 970 95901

Face-to-face at Nottingham Wellbeing hub, 73 Hounds Gate, Nottingham NG1 6BB

Monday, Tuesday, Thursday and Friday: 9.30am – 4.30pm

Wednesday: 9.30am – 6.00pm and Saturday: 9.30am – 1.00pm


Young People’s Treatment for drugs and alcohol


CGL – Journey

Who is the service for?

To work with young people and their families, up to the age of 19 in Nottingham City to reduce the impact of substance misuse, support recovery and to challenge inequalities linked to drug and alcohol use.

What does the service provide?

CGL Journey works with young people under the age of 19 to prevent and reduce the risks from drug and alcohol use. We work with a wide range of young people, from those needing brief support and advice to those with longer term needs.  Support includes:

  • One to one support and brief advice sessions
  • Harm reduction advice and information including stop smoking advice and support
  • Group Work
  • Family support
  • Health and well-being activities, including access to certified courses
  • Referral and signposting to other agencies

How to refer?

We accept referrals from professionals and young people themselves. You can refer to us directly by telephone or drop in to CGL Journey.

Contact details

Open Monday – Friday between 9-5pm.  Appointments are available outside of these times.

Phone: 0115 9484 314

Text: 07872 869 371


Drop in 10am – 3pm

CGL Journey

2 Russell Place




Support for families of people with substance misuse issues


CGL – Explore Family

Who is the service for?

Children, young people, adults and whole families affected by someone else’s drug or alcohol use in Nottingham city.

What does the service provide?

Explore Family is a whole family support service. They work with whole families and individuals to reduce the impact of substance misuse, to support recovery and to challenge inequalities linked to drugs and alcohol.

Explore Family offers a variety of support options, which can include

  • One-to-one support sessions
  • Whole family assessments and support
  • Telephone support
  • Structured support groups
  • Information and self-help resources
  • Advocacy
  • Mentoring
  • Family conferencing
  • Family activities
  • Well-being days

How to refer: Contact the service by phone or complete a referral form. We always welcome new clients, so please get in touch if you are interested in getting help from the service or you’d just like to ask some questions. Feel free to bring someone with you on your first visit.

We are based at 200 Mansfield Road, Nottingham. You can call us on 0115 9787161


Community Needle Exchange


The Health Shop – Specialist needle exchange and sexual health service

From 3 September 2018, The Health Shop on Broad Street will close and all sexual health services will be delivered from The Wellbeing Hub on Hounds Gate

Some of the services provided by The Health Shop at Broad Street will be moving to The Wellbeing Hub on Hounds Gate.

The Wellbeing Hub is located in the City Centre and provides free, confidential support and
advice to people seeking support for mental health, drugs or alcohol use, housing and employment.

A range of different services are accessible at the Wellbeing Hub including Nottingham Recovery Network, Clean Slate, Wellness in Mind, Framework homelessness prevention advice, and Better Working Futures.

The sexual health element of the service will be delivered from The Wellbeing Hub at its Hounds Gate location and on outreach. All of the sexual health services that are currently provided will continue to be delivered, including a full range of Sexually Transmitted Infection (STI) testing and treatment, contraception including Emergency Hormonal Contraception (EHC) and condom distribution and testing for hepatitis B & C.

The specialist needle exchange element of the service will close at its current Broad Street location but will continue to be delivered as an outreach service. Pharmacy needle exchange will also continue to be available across the City. Foil will be available on outreach and at Nottingham Recovery Network.

Naloxone will continue to be available from The Wellbeing Hub and as part of outreach; we are currently rolling out a pilot making take home naloxone available from pharmacies.
Blood Borne Virus testing and vaccination will be available from The Wellbeing Hub and at outreach locations.

The Health Shop delivers support and advice around chemsex. Specialist advice and support will still be available at Nottingham Recovery Network.

Pharmacy Needle Exchange

Information about locations and opening times of pharmacy needle exchanges can be found here:

Sites contact and opening hours


Homelessness and Rough Sleeping


Framework Street Outreach Team

If you need help or you see someone sleeping rough call Framework Street Outreach Team on:

0800 066 5356. 24 hours a day, every day


 Other services



POW Nottingham is a peer-founded charity supporting individuals involved in or affected by sex work. POW promotes health and dignity by empowering, supporting and educating our clients. POW offers rapid access to our clients and provide a drug treatment clinic on a Thursday afternoon between 2.00pm – 5.00pm, providing treatment, support plans and needle exchange. Clients are able to self-refer to the clinic.


Self Help

Alcoholics Anonymous: 0115 941 7100

Narcotics Anonymous: 0300 999 1212 (10am – midnight)

SMART Recovery: or contact Nottingham recovery Network for local meeting details

Samaritans: 116 123

Talk to Frank: 0300 123 6600

Download the ‘Recovery Portal’ app from the app store or Android store for more information on drug and alcohol services local to you.


Services in Nottinghamshire

For help in Notts (outside of the City)

New Directions Nottinghamshire CGL

This service is open to anyone over the age of 18 living in Nottinghamshire. If you are experiencing issues around drug and/or alcohol use, please contact

0115 896 0798 for more information or to make an appointment.

Download service information here:  Drug and Alcohol Treatment services in Nottingham referral document v3

Domestic & sexual violence

If you need help, contact the local freephone helpline on 0808 800 0340

Nottinghamshire Women’s Aid

Nottinghamshire Women’s Aid Ltd endeavours to empower women and their dependants by sustaining a high level of support within their services to provide a safe environment with ongoing support, advice, counselling and learning opportunities together with emergency refuge accommodation, an outreach service for women, young people and children, a supported housing scheme and a Women’s Centre in order to enable women to effect change in their lives”

Women’s Aid Integrated Services

WAIS is a free, confidential and independent charity working with women and their children who have been affected by domestic abuse. They have over 30 years experience and they are passionate about helping women and their children to stay as safe as possible and to recover from the harm of domestic abuse.


Equation (formerly Nottinghamshire Domestic Violence Forum) is an independent, award-winning charity that brings together a range of voluntary and statutory organisations and individuals to work on tackling issues related to domestic violence throughout Nottingham and Nottinghamshire.

Notts Sexual violence Support Services (formerly Rape Crisis)

Notts SVS Services offers counselling and support to women and men who have suffered rape, childhood sexual abuse or sexual harassment.

In an emergency situation, or when life is in danger, call 999.